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Privacy Officer: Procedures



Procedures for the Privacy Officer

What does a privacy officer do?

A privacy officer:

  • is familiar with the privacy principles in the Privacy Act
  • is familiar with any other legislation governing what the agency can and cannot do with personal information
  • deals with any complaints from the agency's clients about possible breaches of privacy
  • trains other staff at the agency to deal with privacy properly
  • advises managers on how to ensure the agency's business practices comply with privacy requirements
  • advises managers on the privacy impacts (if any) of changes to the agency's business practices
  • advises managers if improving privacy practices might improve the business
  • deals with requests for access to personal information, or correction of personal information
  • acts as a liaison person for the agency with the Privacy Commissioner. (This is particularly important if the Privacy Commissioner is investigating whether the agency has breached privacy).
  • Training and help for privacy officers is avaialble from the Privacy Commissioner site

    • "We offer online privacy training covering privacy and health. 
      The training is free and can be carried out at a time and pace to suit the participant.  Further information is available here.
    • If you have a privacy question, try AskUs, send us your enquiry using this form, or call 0800 803 909 (Monday to Friday, 10.00 am-3.00 pm). Our enquiries staff can answer general questions about how the legislation works.  We cannot provide legal advice on particular problems, but we may be able to suggest someone who can help."

    Reports to: Management Committee
    Liaises with: SNAP Administrators, Management Committee, Technical and Administration Officers, members and outside agencies.

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